Contact Us

Whether you need help signing up, have questions about our tools, or need to be walked through creating your parenting schedule, our dedicated customer support team is happy to help. 

Support Hours

Monday - Thursday: 7:00 AM — 10:00 PM CDT

Friday: 7:00 AM — 7:00 PM CDT

Saturday & Sunday: 10:00 AM — 6:00 PM CDT


Contact OFW® Online

Submit our online contact form or email our support team from your email address.

Contact Form

Email Us


Customer Support Line

Australia: +61 2 9052 0894

United States: +1 (763) 755-9991


OFW Address

the OurFamilyWizard website

1302 Northeast Second Street

Suite 200

Minneapolis, Minnesota 55413