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Whether you need help signing up, have questions about our tools, or need to be walked through creating your parenting schedule, our dedicated customer support team is happy to help. 


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Find answers to frequently asked questions, tips, and tutorials.



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Seven days a week, our team is here to help. Email us at or use this Contact Form and we’ll reply within 24 hours.

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1800 823 469

Phone support hours:

Monday - Friday: 11:00 PM - 9:00 AM AEST

Please note that our support team is based in the United States.