Contact Us

Whether you need help signing up, have questions about our tools, or need to be walked through creating your parenting schedule, our dedicated customer support team is happy to help. 


Support Hours


Special Hours

Monday, 17 January: Support available only via email


Regular Hours

Monday - Thursday: 7:00 AM — 10:00 PM CDT

Friday: 7:00 AM — 7:00 PM CDT

Saturday & Sunday: 8:00 AM — 8:00 PM CDT


Contact OFW® Online

Submit our online contact form or email our support team from your email address.

Contact Form

Email Us


Customer Support Line

Australia: 1800 823 469

United States: +1 (866) 755 9991


OFW Address

the OurFamilyWizard website

230 13th Avenue Northeast

Minneapolis, Minnesota 55413