Contact Us

Whether you need help signing up, have questions about our tools, or need to be walked through creating your parenting schedule, our dedicated customer support team is happy to help. 

Support Hours

U.S. Independence Day (4 July): Support available via email only.

Monday - Thursday: 7:00 AM — 10:00 PM CDT

Friday: 7:00 AM — 7:00 PM CDT

Saturday & Sunday: 10:00 AM — 6:00 PM CDT

Contact OFW^® Online

Submit our online contact form or email our support team from your email address.

Contact Form

Email Us

Customer Support Line

Australia: +61 2 9052 0894

United States: +1 (763) 755-9991

OFW Address

the OurFamilyWizard website

230 13th Avenue Northeast

Minneapolis, Minnesota 55413