I've been using this website (court ordered) since summer of 2017 and I can't tell you how much I love it. My ex and I have 2 kids and we've had many issues of email harassment, threats, etc. Since we've started using your site the issues have been reduced by 95% and it's truly changed my life. Before this site I had high anxiety every time I would check the email from my phone and it even got so bad that I started turning off the ringer so I wouldn't know when he was going to contact me.
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I have to say I absolutely LOVE OFW! Every divorced couple should invest in this (even those who get along), it's just that good! What a useful tool to reduce conflict. I love the Info Bank. I can provide all information on the children there without contacting my ex. I can upload all court documents and parenting class certificates. Customer service is A+.. Both via phone and through the website, very prompt responses. I am so very thankful for this service.
I rarely write in about service but I felt compelled to complement the help line and customer service with Our Family Wizard. I felt overwhelmed after receiving our parenting agreement and having my children's father set up calender incorrectly that did not reflect our parenting agreement. The staff quickly helped support me in setting up proper documentation and reassurance on how certain tools can support my circumstances. What appeared daunting in the first 24 hours quickly made for helpful tools instead of me lugging around a daytimer and notebook documenting. Thank you customer service and support staff!
OFW is a blessing. My ex wife and I have been divorced for over nine years and I was told it would get easier. Not even close. She has been a nightmare to coparent with. Then I begged for OFW after looking up "coparenting with a high conflict person". OFW allows the emotion to be taken out of the conflicts and you can treat the relationship like a business relationship. It has relieved a great deal of stress from not just me but the kids as well. The best part is that no more he said she said. It is all right there and can not be altered. You can print everything from correspondence to expenses. It also forces the conversation to stay non aggressive or attacking thanks to the tone meter. I feel relieved and I would strongly recommend it to anyone with the same struggles. It is empowering and is an awesome tool.
OFW has been a tremendous tool since my divorce. The staff and customer support at OFW is unmatched. I have never encountered a more courteous and helpful team irrespective of the time of the day or nature of the call. I am grateful for tools like OFW which has helped with accountability and provided an objective medium. You certainly get what you pay for and more.
Unlike most aspects of dealing with divorces and conflicting ideas regarding children, your service's customer service is a breath of air in a part of life that is drowning from a lack of communication.
I love this site. Because not only it organises everything for you. It also shows how the other parent acts with everything. I mean it was getting so painful with saving texts, emails etc etc. Now it shows how my ex is very controlling with situations for our daughter even she denys it. So I'm very thankful for this website.
I am so glad that we use this website and app..... it is VERY handy for not only relaying messages and putting things into the calendar but also the journaling aspect is handy for noting things daily, if need be. Both privately and so the other party can see. Eliminates the need for piles of notes and binders of papers. Keeps everything very organised for you to use, if need be. Wish we could go back to getting along like we used to be able to but this works well in alleviating unneeded conflict,usually. Very pleased with this so far. Big time & stress reliever. :)
I tell everyone I can how useful, helpful the site is but your customer service support is beyond phenomenal. Thanks again!!!